FAQ

Frequently asked question

Here you'll find answers to the most frequently asked questions to help you quickly resolve any queries.

What is Doctor Diary and who can use it?

Doctor Diary is a practice management app designed for general practitioners, specialists, and single-doctor clinics. It helps you manage patients, appointments, treatments, prescriptions, and video consultations in one place.

Is Doctor Diary easy to use for first-time users?

Definitely. Doctor Diary is designed with a clean, doctor-friendly interface. Even if you are not tech-savvy, you can start managing patients and appointments within minutes.

Can I use Doctor Diary on mobile as well as desktop?

Yes. Doctor Diary works seamlessly across devices. A mobile application is available for both Android and iOS, and you can also access it through the web application on desktops and tablets. This ensures you can manage your clinic anytime, anywhere.

Is data stored securely in Doctor Diary?

Absolutely. All records, prescriptions, and reports are encrypted and stored securely. We follow strict healthcare data privacy standards to protect sensitive information.

Can I work if there is no internet connection in Mobile?

Yes. With the offline mode in Mobile Application, you can continue to add or edit patients and treatments without internet. The data automatically syncs when you’re back online.

Can I generate and share prescriptions digitally?

Yes. Prescriptions can be generated instantly and shared with patients via WhatsApp, email, or SMS. They can also be downloaded and stored for clinic records.

Do patients need to install the app to book appointments?

Not necessarily. You can share a unique appointment link with patients via SMS, WhatsApp, or email. They can confirm appointments without needing to install the app.

Can multiple users or staff manage the same clinic account

Yes. You can set up roles and permissions for staff, assistants, or other doctors in your clinic to manage appointments, patients, or reports as per your preference.

What types of reports are available

Doctor Diary provides reports on patients, treatments, and collections. All reports can be exported to Excel for accounting, analysis, and record-keeping.